Technician (Polokwane) - DepositaG4S Secure Solutions

Main Responsibilities:

Installations and Maintenance of ABM’s;

• Install new ABM’s on customer premises
• De Install machines on Customer promises
• Maintain ABM’s and installing new  modifications
• Provide training to the customer on installed ABM
• Assist technicians telephonically or physically to fix problems they are unable to
• Maintain and Install docking stations

Provide efficient customer service;

• Collect faulty canisters from the cash centre for repair by the workshop
• Perform spot fixing on sites instead of swopping ABM’s
• Ensure that technical call-outs are attended to within the time limits of the SLA

The Ideal Candidate;

• Grade 12
• 1 year technician experience
• Valid Drivers Licence

Knowledge, Skills and Attributes;

• Customer Service and liaison
• Sale and Marketing
• Cash Operations
• Computer literacy
• Communication (written and verbal)
• Sharing and cooperating
• Customer Thinking
• Problem Solving
• Product and Technical Skills
• Work under pressure
• Dealing with changing circumstances
• Attention to detail
• Delivering great customer service