job description - Senior Onsite Technician
We are looking for a talented SENIOR ONSITE SERVICE TECHNICIAN – MIDDELBURG to join our team specializing in SERVICE for our DISTRIBUTION BUSINESS SEGMENT in MIDDELBURG, MPUMALANGA, SOUTH AFRICA .
In this role, you will make an impact in the following ways :
- Communicates to ensure territories are well informed and regularly scheduled meetings across team/functions/customer groups.
- Investigates complex emerging issues as well as product or process issues in the field and delivers robust technical solutions.
- Completes troubleshooting, repairs and maintenance on chassis products in a service workshop while coaching and developing less experienced technicians.
- Performs preventative maintenance based on assessment of chassis and chassis components.
- Adheres to and ensures adherence of more junior technicians to all relevant Health, Safety & Environmental policies, procedures and legislation and reports any issues / incidents to their supervisor.
- Customer focus - Building strong customer relationships and delivering customer-centric solutions.
To be successful in this role you will need the following :
- Vocational diploma from relevant technical institution and Trade Test Certificate.
- Significant field service work experience (Minimum 5 years).
- Mining experience (preferred).
- Computer literate (word, excel & PowerPoint).
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cummins is a multinational corporation that designs, manufactures, and distributes engines, filtration, and power generation products.