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Senior Manager - Enterprise Client Service. Commercial OperationsMTN

Northern CapeSouth Africa
3 months0 Applicants
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job description - Senior Manager - Enterprise Client Service. Commercial Operations

The Senior Manager: Enterprise Client Service (Fulfilment) provides professional leadership and coordination for an integrated service delivery and service recovery function for Enterprise customers in line with the MTN Customer Experience and MTN Enterprise strategy.  The incumbent manages contact centres and leverages technical and managerial expertise to integrate and optimise high performing teams, ensuring superior business performance and exceptional client service, retention and recovery. To achieve business growth targets across all segments by providing relevant and exceptional client support.

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Our vision is to lead the delivery of a bold, new digital world to our customers and our mission is to make our customers’ lives a whole lot BRIGHTER.

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