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Senior AnalystNedbank Group

GautengSouth Africa
a year0 Applicants
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job description - Senior Analyst

  • To implement and action on the creation and compilation of management and strategic reports that are aligned to strategic intent; through qualitative and quantitative research and analysis; and recommending insights that enable sound business decisions through others; as per Nedbank's business strategy.

Job Responsibilities

  • Produce targeted reports/presentations that summarize findings and recommendations in order to inform senior management decision-making by managing the data collection and analysis process within timelines, specifically relating to Human Resources data
  • Sound knowledge of technical data applications (PowerBi, data principles, data modelling, etc) to digitize and optimize reporting on headcount, EE, vacancies, attrition, and support the decision-making process regarding the above-mentioned
  • Solve customer needs and drive the strategy for the business by providing insight and managing data analysis and interpretation on strategic issues and business related challenges faced by Nedbank.
  • Deliver key insights in supporting strategic decision-making by responding timeously and professionally to a variety of ad hoc business requests that have an impact across the division and organization.
  • Research and analyse queries by consulting with different stakeholders across Nedbank to deliver timeous and accurate resolutions.
  • Identify various stakeholder requirements and collaborate across divisions in order to achieve common purpose.
  • Create, maintain and coordinate the team effectiveness and disciplines through collaboration with stakeholders.
  • Manage client expectations by identifying the needs, delivering and maintaining client service standards throughout the process until finalisation.
  • Minimize risk and enhance customer satisfaction by developing embedded reporting processes and ensuring they are aligned with Nedbank standards.
  • Obtain Nedbank goals and objectives and deliver within the budget by driving processes to continuously improve internal customer satisfaction within the organization.
  • Report and present effectively the key findings in an appropriate way to the audience for them to execute decisions according to regulations and legislation.
  • Improve customer delivery / experience by encouraging a proactive environment of quality analytics and strategic insights.
  • Deliver automated reporting solutions by monitoring, examining and making recommendations for improvements.
  • Identify performance gaps and agree on appropriate action to be taken.
  • Stay abreast in field of expertise and deliver on the expectations from stakeholders by building capability of self through identifying current and future training and development needs.
  • Participate in the development and implement action plans to address issues raised in culture surveys to improve results.
  • Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement

Essential Qualifications - NQF Level

  • Advanced Diplomas/National 1st Degrees

Preferred Qualification

  • Advanced Diplomas/National 1st Degrees
  • Preferred: computer science, information technology, statistics, or business administration

Minimum Experience Level

  • 3- 5 years' experience in analytical and strategic environment
  • Data modelling
  • Advanced excel (modelling, macro’s, advanced excel formulas, etc)
  • Power BI advance
  • Experience in TM1 will be advantageous.

Technical / Professional Knowledge

  • Business administration and management
  • Change management
  • Client service management
  • Consumer behaviour
  • Diversity management
  • Financial Accounting Principles
  • Governance, Risk and Controls
  • Operations planning
  • Principles of project management
  • Strategic planning

Behavioural Competencies

  • Aligning Performance for Success
  • Building Partnerships
  • Decision Making
  • Business Acumen
  • Guiding Team Success
  • Building partnerships
  • Planning and Organizing
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About the company
Nedbank Group logo

We provide a wide range of financial services in the banking industry, which includes wholesale and retail banking services through four main business clusters, such as Investment Banking, etc.

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