job description - Sales Engineer Metrology
The purpose of the position is to build strong, close and sincere relationships within our customer base, distributors, end users and offer sound sales & technical assistance. The position also purposes to seek, cold call and find new business opportunities and to ensure proper stock management support to customers and distributors.
KEY PERFORMANCE AREAS (4-6)
Description
- Seek, identify and prioritize new potential clients.
- Negotiate market segment and / or areas of new potential clients.
- Provide sound technical advice/training and application support to customers and distributors.
- Assist Bid Manager and Internal Sales with the preparation of tender and other complex offers.
- Ensure quotations and / or offers get communicated efficiently to customers and distributors.
- Update and manage CRM software (Salesforce) and provide forecast.
Duties & Responsibilities
- Carries out sales and site visits to customers in accordance with the sales plan, and provides advice/support to customers on a range of Xylem products, attempting to match customer needs with engineered solutions.
- Applies an aggressive sales plan, formulated in conjunction with the Sales Manager, to achieve sales, profits and growth budgets.
- Analyses sources of tender information and future projects and follows up on leads.
- Ensures all pricing policies are followed and ensures compliance with Xylem’s Environmental Health & Safety and Quality Assurance policies and procedures.
- Application of his / her product knowledge on Xylem branded items in order to sell and incorporate these in complete systems or solutions.
- To act as commissioning and site engineering representative for the business unit on plants
- Conducting presentations to customers, distributors, engineers, contractors, consultants, project developers, property developers, facility managers and internal staff on product and application information
- Conduct fault finding and water meter audits.
- Conduct DMA audits and assist with the preliminary NRW reduction models.
- Provide accurate, relevant and up to date market and sales information.
- Update and manage CRM software (Salesforce)
- Submission of weekly reports
Minimum Requirements
- Minimum Qualifications
- National Diploma in Engineering.
- Bachelor’s Degree will be an added advantage.
Minimum Experience
- 5 years’ experience in a technical sales environment.
- Experience in water metering technology and systems is a must.
- Experience in NRW reduction methods and systems would be an added advantage.
- SAP and Salesforce experience will be an added advantage.
Key Competencies
Must have/be.
- Technical sales and negotiation skills.
- Sound knowledge in metering-based technologies.
- Sound knowledge of applications and working of water metering technologies and systems.
- Strong customer relations orientated.
- Problem solving abilities.
- Self-driven and motivated with ability to prioritize and attention to detail.
- Able to work against tight deadlines to achieve results.
- Able to adapt to the demands of an ever changing internal and external environments.
- 100% commitment and focused towards professional service delivery and customer satisfaction.
- Experience in energy efficiency initiative related to pumps will be advantageous
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About the company
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Xylem is an American water technology provider, in public utility, residential, commercial, agricultural and industrial settings. The company does business in more than 150 countries.