job description - Sales Consultant
Customer Focus:
- Builds strong customer relationships and delivers customer-centric solutions.
Interpersonal Savvy:
- Relates openly and comfortably with diverse groups of people.
- Helps to defuse difficult interpersonal situations by showing high levels of tact, sensitivity, and consideration. Builds rapport with ease.
Instil Trust:
- Gains the confidence and trust of others through honesty, integrity, and authenticity.
Ensures Accountability:
- Holds self and others accountable to meet commitments.
Persuades:
- Uses compelling arguments to gain the support and commitment of others.
- Uses strong logic and compelling evidence. Works with others to find creative win-win solutions; achieves consensus through compromise.
Being Resilient:
- Rebounds from setbacks and adversity when facing difficult situations.
- Overcomes obstacles without becoming discouraged; draws lessons from failures. Recovers from setbacks and adversity.
Communicates Effectively:
- Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
- Shares information that people want to know; gives appropriate context and details when speaking.
Plans and Aligns:
- Plans and prioritizes work to meet commitments aligned with organizational goals.
- Makes skillful use of resources and support to deliver efficient, high-quality work.
Manages Conflict:
- Handles conflict situations effectively, with a minimum of noise.
Requirements
General Education:
- Matric / Grade 12 or SAQA Accredited Equivalent (essential)
- Regulatory Exam 5 (essential)
General Experience:
- 1 year telephonic sales experience (essential)
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About the company
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We are a financial holding institution in South Africa licensed to provide financial products and/or services ranging from short-term, long-term, and health insurance.