job description - Digital Marketing Specialist
QUALIFICATIONS:
- Diploma in Marketing, Sales, Business Administration, or a Related Field
KNOWLEDGE AND EXPERIENCE:
- 5 years experience in content creation in the digital space
- 5 years experience managing marketing for an ecommerce store
- An in-depth understanding of social media marketing management including strategy development, paid advertising and content creation for the following platforms: Instagram, Facebook, Twitter, TikTok, YouTube and LinkedIn
- Knowledge of Agricultural Industry in South Africa beneficial
- Knowledge of B2C sales concepts and applications
- Thorough understanding of e-commerce digital marketing best practices including market research, targeting and retargeting techniques, campaign ideation and content development, search engine optimization, marketing reporting and analytics
- In-depth knowledge of Search Engine Marketing practices
SKILLS:
- Fluent in E-commerce digital marketing tools, including but not limited to: Google Analytics, Google Search Console, Google Adwords, Google Merchant Centre, Google Tag Manager, Ahrefs, SEMrush or equivalent.
- Excellent communication skills (both written and verbal)
- Graphic design and video editing skills highly beneficial - Adobe Illustrator, Photoshop, Canva, Premiere Pro, Vimeo, etc.
- Excellent interpersonal and administrative skills
- Good customer service and networking skills
- Good organizational skills
KEY RESPONSIBLITIES:
- Implement an integrated social media strategy that supports the company’s marketing objectives
- Create, sustain and grow brand awareness
- Produce creative and original content (copy, captions, images, and video) for all social media platforms, while maintaining a consistent, high-quality brand image
- Respond to followers’ comments and questions across all social media platforms in a timely and professional manner, providing excellent customer care.
- Stay up to date with the latest social media updates, trends, and collaborators
- Create content reports and analyze data
- Drive the blog content plans and develop newsletters
- Responsible for website updates
- Required to organize and coordinate tasks related to team-building and events
- Monitor social media trends, audience preferences, and competitor activities to identify opportunities for growth and improvement.
- Foster community engagement by responding to comments, messages, and inquiries promptly and professionally.
- Collaborate with the marketing team to integrate social media initiatives with broader marketing campaigns and promotions.
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About the company
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BKB provides agricultural products, the Company also markets products such as wool, grain, mohair, livestock, and other products as well.