job description - Infrastructure Specialist: End User Computing
Maintain and support all Meeting Rooms and Meeting room technologies, and provide IT Support to the Executive Management team, at a national level
Experience
MINIMUM:
- Minimum 3 years Microsoft Teams experience
- Minimum 3 years Microsoft Windows 10/11 experience
- Minimum 3 years Microsoft Office 365 experience
- Minimum 3 years senior management support in general IT
- Experience in Audio Visual/Unified communications platforms and Meeting Room Technologies
IDEAL:
- 3+ years Apple and Apple MAC Technologies
- 3+ years Microsoft InTune.
Qualifications (Minimum)
- A relevant tertiary qualification in Information Technology or Information Technology - Computer Science
- Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred)
Bachelor's Degree in Information Technology or Information Technology - Computer Science
Knowledge
MINIMUM:
- Minimum Knowledge
A thorough and in-depth understanding of:
- End user and distributed IT systems and infrastructure
- Microsoft Windows operating system architecture and application integration
- Knowledge in scripting tools such as VBScript, PowerShell, Python, JavaScript
- End User hardware technologies
- End User Infrastructure Service technologies (e.g. Print Management Solutions)
- Documenting of IT systems and infrastructure
- Cloud Services (Azure, AWS, GCP)
- Microsoft 365 Services (Teams, Power Platform, Power BI, O365).
IDEAL:
- Currently relevant industry cloud solution technologies (e.g. Office 365, Azure)
- Video, Voice and Collaboration services (Polycom, Cisco, Skype / Teams)
- Virtual Desktop Technologies (VDI, Citrix, VMWARE)
Skills
- Communications Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
- Analytical Skills
- Problem solving skills
- Attention to Detail
Conditions of Employment
- Clear criminal and credit record
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About the company
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