Project ManagerMomentum Metropolitan Holdings

Experience and Qualifications

• A Bachelor’s Degree
• Project Management Qualification
• Minimum of 5 years experience managing projects in a diverse environment - essential
• Insurance industry experience – desirable

Duties & Responsibilities

Internal Process

• Determine and document the project scope in collaboration with team and stakeholders, to ensure project deliverables and expectations are clearly articulated and aligned to business objectives.
• Determine and document project objectives and measures of success which will be used to evaluate project effectiveness.
• In collaboration with stakeholders develop project plans which identify and sequence the activities and timelines needed to successfully deliver the project objectives.
• Identify and manage dependencies between projects across the business.
• Identify risks and collaborate with stakeholders to manage the mitigation of risks.
• Liaise with various stakeholders to report on overall project progress, risks, issues as per Business Area-specific reporting requirements.
• Liaise with various stakeholders to sign-off minutes for project meetings and workshops.
• Analyse project-related data (issue logs, risk logs, action logs) to enable informed decision-making.
• Oversee and sign-off project plans, resource schedules, work hours, budgets and expenditures.
• Manage the project close out and the assessment of project effectiveness in order to make recommendations to improve project impact.
• Recommend the implementation of initiatives that address project shortcomings or areas of concern.

Client

• Build and maintain relationships with clients and internal and external stakeholders.
• Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed.
• Make recommendations to improve client service and fair treatment of clients within area of responsibility.
• Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service. 

People

• Develop and maintain productive and collaborative working relationships with peers and stakeholders
• Positively influence and participate in change initiatives.
• Continuously develop own expertise in terms of professional, industry and legislation knowledge.
• Contribute to continuous innovation through the development, sharing and implementation of new ideas.
• Take ownership for driving career development.