job description - Service Specialist
- Comply to all safety rules, ensure all risk assessments and safe work procures are in place
- Ensure healthy growth of the accounts in the area and make sure customers are kept happy
- Assist on site to take samples, analyse and compile weekly service and monthly reports
- Attend monthly/quarterly review meetings with key site management personnel
- Place monthly chemical orders and ensure all products are delivered and correct stock levels are maintained
- Site Servicing (Control equipment, calibration, dosing pumps, water chemistry)
- Ensure all chemical treated systems are fully optimized and good margins are maintained on site
- Ensure all treated systems are treated properly and enough stock is always on site
- Ensure all site personnel are doing the work correctly and safely (Operators, technicians and site supervisor)
- Ensure all accounts are paid up, if not to follow up and make sure accounts are not blocked
- Ensure housekeeping and Safety on all sites are always up to AECI standards
- Quarterly and yearly budgets for all accounts
- Monthly chemical forecast
- Assist on periodic price increases on all accounts
Qualifications & Experience
- Matric/Grade 12, preferably with Science and Mathematics
- A Degree or National Diploma in Chemical Engineering/Science/Chemistry/Technical Field
- Must have a minimum 3 years in Water Treatment/Account Management/Sales
- Valid Driver’s License
- Proficiency in Excel/Word/PowerPoint
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About the company
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We are an explosive and specialty chemical company providing products and services to a broad spectrum of customers in mining, manufacturing, agriculture, food, and beverage, etc.
