job description - National Control Centre (NCC) Controller
ROLE RESPONSIBILITY:
- Ensure effective monitoring of alarms through Listener Monitoring Software
- Monitoring of vehicle tracking and off site monitoring
- Effective customer service and relations
- Provide technical first level helpdesk services for customers
- MIS and feedback to operations, exception control and procedures
- Efficient administration of control room records and reports
THE IDEAL CANDIDATE:
- 2 Years relevant working experience
- Grade 12
- PSIRA registration Grade A
- Intermediate Computer Skills
- Very good command of English (both written and oral)
Knowledge, Skills and Attributes
- Knowledge of Listener monitoring systems
- Knowledge of company policies and procedures
- Understanding the organizational environment
- Supporting and working with others
- Delivering objectives
- Delivering great customer service
- Sharing and
- Co-operating
- Attention to detail
- Ability to work under pressure
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About the company
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G4S Secure Solutions is the leading integrated security solutions company in Nigeria.