job description - Motor Vehicle Assessor (Telent)
What will you do?
- We require an experienced Vehicle Damage Assessor to join our team. The candidate will be responsible for assessing damaged vehicles, determining what repairs are necessary, authorizing repair work and making sure that all invoices received are relevant. A strong background in the assessment of damaged vehicles is necessary. Candidates from both an insurance, accident management and body shop background will be considered as long as experience has been gained assessing damaged vehicles.
What will make you successful in this role?
- Grade 12/Standard 10/NQF 4
- Qualified Motor body Repairer certification.
- Tertiary qualification will be beneficial
- Formal Abuntex training certificate
- Minimum 3 years assessing and/or body repairing experience
- Minimum 3 years estimating experience on the Abuntex system
Competencies required
- Must be highly proficient in dealing with clients at all levels
- Organised
- Professionalism
- Self-disciplined
- Self-motivated
- Analytical
- Desire to excel
- Problem solving skills and solution oriented
- Flexibility
- Ability to multi-task and cope with pressure
- Attention to detail
- Excellent administrative skills
- Excellent interpersonal and communication skills (verbal and written)
- Able to work flexible hours
- Customer focus
- Deadline and results oriented
- Team work
- Sound knowledge and/or understanding of TIA, Abuntex
- Takes ownership and responsibility
- Enthusiastic and passionate about the job and the company
- Must have own vehicle
Knowledge and Skills
- Automotive Damage Claims
- Claims Management
- Claims Reporting
- Claims approvals and rejections
- Claims settlements
Personal Attributes
- Interpersonal savvy - Contributing independently
- Decision quality - Contributing independently
- Action orientated - Contributing independently
- Optimises work processes - Contributing independently
Core Competencies
- Cultivates innovation - Contributing independently
- Customer focus - Contributing independently
- Drives results - Contributing independently
- Collaborates - Contributing independently
- Being resilient - Contributing independently
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About the company
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We are an Insurance company that provides affordable Home Insurance, Business & Car Insurance.