Junior Operations AssistantHR Studio (Pty)

A customer-centric individual who can drive the administration and project management of onboarding new customers and assisting the Support Team with technical setups to ensure appropriate tracking for Google Ads.

Who are you?

• You have brilliant administrative skills
• You have excellent oral and written communication skills
• You are computer literate and have the ability to learn new tech platforms
• You have great project management and organizational skills
• You are client-centric and confident in interactions with clients
• You are detail oriented and process driven
• You are eager and open to learning new skills

What’s the role?

You will be responsible for:

• Administrating the client onboarding process from start to finish to ensure timeous completion of work flow
• Manage client expectations during the Onboarding process
• Project management on Pipedrive and our clients proprietary software
• Arranging sales calls and follow ups with prospective clients
• Supporting the internal teams to ensure efficient and superb client service
• Supporting the Operations Team with technical setups to ensure appropriate tracking of Google Ads

Boxes to tick…

• Matric
• Relevant tertiary Qualification or certifications
• Minimum 1-year experience (client service, admin management, project management)
• Experience with Google Analytics and Google Ads – Advantageous
• Exposure to Google Tag Assistant and Google Tag Manager is helpful
• Knowledge of different Content Management Systems (Wix, WordPress, Woocomerce, Shopify, GoDaddy, etc.)
• PipeDrive (Projects Feature) or similar project management software
• SEO