job description - Internal & Engagement Communications Consultant
Content Creation
- Ensure a quality and accurate message is delivered through all communications.
- Create internal communication (proof-reading, tone, writing etc) and projects (Internal launch campaigns, intranet etc.) to ensure a consistent message which is aligned to the brand and tone.
- Manage content and governance for Intranet (HQ) and JHB Slack channels.
Internal Communication Planning
- Contribute to the development and delivery of internal communications campaigns across all internal platforms to support the business plan.
- Contribute to the creation of internal communication plans across all internal platforms to support the business plan. Identify proactive communication opportunities and execute accordingly.
Stakeholder Engagement
- Develop stakeholder engagement through identifying stakeholders, finding out their needs/issues/concerns and reacting to these to support the communication of business information and decisions.
- Liaise and co-ordinate with internal and external stakeholders in order to deliver of key projects and communications.
Internal Communications Strategy and Effectiveness
- Assist in the management of the internal communications strategy by implementing internal communication plans and guidelines and measure effectiveness
- Explore innovative ways to communicate and ensure the brand remains progressive.
Project and Campaign Reporting and Reviews
- Draft elements of project review reports and presentations to support delivery of the review process.
- Ensure accurate reporting and feedback to key stakeholders in order to measure the effectiveness and efficiency of the communication.
Data Collection, Analysis, Insights and Reporting
- Produce accurate reports for others by collecting data from a variety of standard sources and inputting it into standard formats
SKILLS
- Employee Communication Management and Development
- Communications Methodologies and channels.
- Content development
- Verbal and written Communication
- Planning and Organising
- Action Planning
- Project Management
- Negotiation
- Computer skills
- Proficient in MS Office., Google Suite, LinkedIn, Campaign Monitor, Video and Image Editing
- Policy and procedures
Requirements
General Education
- Grade 12
- SAQA Accredited Equivalent (Essential);
- Relevant qulaitifications in journalism, public relations, marketing or media (Essential)
General Experience
- 2 - 3 years' experience in a communications role (Essential)
- 2 - 3 years' experience in relevant IT skills (Advantageous)
Report
About the company
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We are a financial holding institution in South Africa licensed to provide financial products and/or services ranging from short-term, long-term, and health insurance.