job description - Field Sales Specialist
Prospect and canvass for new customers in targeted areas and targeted industries- Post-sale call and follow ups, logging all activity and demos with clients?????????
- Promotional or new product upsell/cross sell/service calls
- Research new sales leads, plan country trips and execute plans to acquire new customers
- Ensure all set company Gross Profit, Device sales and Demo targets are achieved on a monthly & quarterly basis
- Complete feedback loops as required which includes Swarm and demo feedback and HubSpot usage and deal pipeline management
- Provide proactive feedback regarding suggested changes or improvements to sales or service procedures that could improve the business?????????????????????
- Sign-up merchants and assist them with FICA documentation required
- Complimentary follow up visits
- Full focus on specialized campaigns and reporting in detail on this such as top merchant campaign or area targeted campaigns
- Uphold company standards and values at all times when representing the brand
- Monitor competition in the marketplace and share any relevant insights
- Take full ownership and accountability for resolving customer complaints by investigating problems, offering solutions and making recommendations to management.
- Maintain professional and technical knowledge through ongoing self and shared learning.
Qualifications
- Completed Matric
Deal breakers:
- Minimum 3 year’s Field/Outbound Sales experience.
- Previous exposure working within merchant services or banking sector is advantageous.
- Excellent communication skills both verbal and written.? ? ? ? ? ? ? ? ? ? ? ? ? ??
- Intermediate knowledge using Outlook, Word, Excel, PowerPoint, Sales Software & CRM.????????????
- FICA training advantageous.? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?
- Valid driver’s license and own reliable transport is essential.
Additional Skills & Knowledge:
- Proven track record delivering on sales targets and successfully dealing with customer relationships.? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?
- Advanced knowledge of Sales funnel & pipeline management.
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About the company
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We are a technology company, that believe that everyone should have access to the digital economy and is redefining the way SMEs do business through mobile innovation. ? That's why we exist.