Community Relations ManagerMinopex

The Community Relations Manager will be accountable to provide a comprehensive Community Relations Service to the Phola Site, ensuring that the Site maintains its social license to operate within the local communities and key stakeholders.

Duties and Responsibilities

Community Relations:

• Develop a strategy for building and maintaining programs and activities that will have a positive impact on the community.
• Build and maintain relationships with members of the community, key individuals, and other organizations
• Serve as a point of contact for neighboring businesses, institutions, and communities.
• Be the principal ambassador for Minopex and Phola, working with internal and external stakeholders to ensure labour and community stability and continuous operations.
• Develop, review and implement Socio-Econmic Development (SED) policies, procedures, and strategies
• Effective account management of appointed ED and SD service providers to achieve Phola objectives.
• Design and develop Community Programs that are sustainable.
• Communicate Phola Site’s activities and objectives to the community with regard to development initiatives.
• Develop a Stakeholder Engagement Plan (SEP)
• Create and maintain strong positive relationships, and build trust with all stakeholders in the community, through proactive implementation of the Site’s SEP
• Address and manage conflicts or crises that may arise between the organization and the community.
• Develop and implement crisis communication plans to mitigate negative impacts on the organization's reputation.
• Identify, select and prioritize local community projects, ensuring alignment with the Site’s Social and Labour Plan (SLP).
• Develop and implement a Social Management Plan (SMP)
• Effective management of all projects and maintaining all project information / records
• Manage stakeholder / community relations portfolio as an individual contributor (no people management responsibility).

Health, Safety and Legal Responsibilities:

• Ensure compliance with Minopex Health and Safety responsibilities.
• Identify hazards and risk while performing daily tasks and maintenance and take preventative measures.
• Comply with provided systems, practices, methods, standards and procedures of the job.
• Comply with legal an operational requirements.
• Ensures adherence to the company's environmental management program and objectives are implemented according to statutory legislation and the Strategic Management Plan.
• Organize community outreach programs and coordinate special events that promote products, services, and ideas of the Minopex and Phola.
• Build, promote and represent the company as well as Phola relationships with key communities and all stakeholders.
• Plan, coordinate, and execute public press conferences, working with third-party PR agencies when necessary.

Financial:

• Manage and control the allocation of funds to ensure adherence to approved budgeted expenditure.

Qualification Requirements

• Bachelor’s Degree or Diploma in Social Sciences / Human Resources Management or a related discipline
• Postgraduate Management Development Program will be advantageous
• Postgraduate Certificate in Labour Law will be advantageous
• Project Management Certificate will be advantageous

Experience and Skills Requirements

• Minimum 5 – 8 years’ experience in a similar role in HR / Community Relations in the mining industry
• Specialised skills and experience in managing Industrial Relations, Community Relations and Union relations within the mining industry
• Strong knowledge and experience in Community Development Programmes
• Extensive experience in the management of community issues in a mining environment
• Knowledge of government socio-economic development plans
• Excellent communication and interpersonal skills
• Proficient in Microsoft Office Suite
• Project management skills and experience
• Valid driver’s licence code B, EB or C1