job description - Civil - Assistant Laboratory Manager
Specific Responsibilities
- To ensure that company and group policies are implemented in the business, working and objectives are achieved.
- Streamline and optimize the existing HSE and quality systems and integrate branches that are not included.
- Ensure that the company’s Quality management Programme is implemented and maintained.
- Quality (Client complaints, data, personnel performance, turnaround, equipment).
- Client Satisfaction (meeting external and internal customer expectations from a service, quality and turnaround perspective).
- Actively participate /adopt/follow-up of Quality Improvement Projects/Programmes.
- Perform Internal Audits within the Industrial operations and quality systems.
- Ensure compliance with company/Group Safety Policy and local legislation concerning health and safety.
- Perform any other reasonable tasks as assigned by direct line manager.
- Adhere to all quality and safety requirements of the SGS management system.
- Operate to the highest standards of ethics, in accordance with the SGS Statement of Integrity Lead, coach and develop a business oriented team.
- Key Result Areas
- Establish, implement and maintain SHEQ management systems
- Sustain existing accreditations and quality systems
- Supervise and Reduce claims and complaints (external & internal)
Qualifications
- Matric
- Relevant National Diploma
- Must have completed at least one qualification in line with the job role.
- Microsoft software experience
- Document and report writing experience will be an advantage
- Statistical knowledge will be an advantage
- Environmental experience will be an advantage
- Outstanding Attention to Details
- Outstanding Quality assurance
- Ensure that all standards are met, that quality of work meets the requirements and that standards are maintained
- Effective planning and organization
- High level of Impact and influence
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About the company
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SGS is a Swiss multinational company headquartered in Geneva, which provides inspection, verification, testing, and certification services.