job description - Business Engagement Coordinator: Internal Communications
Content Coordination and Creation:
- Create compelling and relevant content for various channels, including newsletters, intranet, emails, and other internal platforms.
- Coordinate the production and distribution of content and brand collateral including sourcing, arranging, scheduling and consolidating content, images, photoshoots, video shoots and materials.
- Support with updating the internal communications calendar and planning and coordinating related activities and events, ensuring timely and consistent delivery of messages.
- Ensure consistency in messaging while tailoring content to suit different brands and departments.
Collaboration:
- Work closely with the Senior Communication Specialist: Business Engagement to understand departmental or brand related business goals and communication objectives.
- Collaborate with different departments and brands to gather information and insights for effective content creation.
Channel Management:
- Utilise a variety of channels, including digital platforms, visual media, and written communication, to convey messages to employees.
- Support the maintenance of channels where relevant.
- Support the group-wide optimisation drive for email communication at the company.
Reporting:
- Responsible for gathering qualitative and quantitative data to assist the Senior Internal
- Communication Specialist: Business Engagement with compiling insightful reports to track and measure the effectiveness of communication strategies and initiatives.
Employee Engagement:
- Collect feedback from various channels to gauge the effectiveness of communication strategies.
Administrative Support:
- Assist with research for employee posts, features, publications, newsletters, etc.
- Coordinate and schedule meetings and consolidate and distribute meeting minutes as required.
- Coordinate all facilities requirements for the hosting of campaigns or events as required.
- Archive all communications as required.
Qualifications
- Degree or Diploma in Communications, PR or a related field - (desired).
Experience
- +2 years’ experience providing content, administrative and organisational support in a corporate communications environment with a good understanding of delivering compelling messages through corporate communications channels and platforms – (essential).
- Experience in a retail environment – (desired)
Report
About the company
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ShopRite is a retailers' cooperative of supermarkets.