job description - Event Coordinator
Identify opportunities and improve the sales of CSIR ICC;- Optimize the booking of the CSIR ICC venues to ensure maximum client satisfaction balanced with maximum occupancy;
- Maintain the Reservations Office standards, systems and procedures and ensure that all event and billing information is correct to minimize risk and maximize sales;
- Plan and organize events and customer service;
- Ensure all of the Reservations Office actions and responsibilities comply with legislation and CSIR policies and procedures (PPPFA, liquor laws, Safety Laws, Consumer Protection Act, OHSAS 45001, ISO14001, ISO 9001:2015);
- Ensure the information in the Centre’s management information system (Rendezvous) is correct and updated at all times; and
- Ensure all activities and interactions carried out by the Reservations Office support a positive and professional market image of the CSIR ICC.
Qualifications, skills and experience:
- A National diploma in marketing, public relations, hospitality, communication or event management with at least two years’ experience in sales, convention centre, organising conference and/or hospitality industry;
- Possession of Certified Meeting Professional (CMP) will be an added advantage;
- Interpersonal skills;
- Computer literacy (MS Office and Rendezvous);
- Language proficiency (English spoken and written);
- Ability to pay attention to detail;
- Ability to work under pressure;
- Problem solving skills;
- Customer focussed and service orientation skills.
- All international qualifications require an evaluation report / certificate issued by the South African Qualifications Authority (SAQA).
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