Branch Manager Bridgestone

The Branch Manager is responsible for organising and managing all sales related activities in the Witbank Branch.

This includes but is not limited to the following:

• Generating revenue to ensure a profit.
• Promoting of the company and welfare of all employees at the branch.
• Manage all costs to ensure adherence to budget parameters.
• Coaching, training, motivating and guiding all employees at the branch.
• Implementing and enforcing operating policies and procedures.
• Delivering agreed sales operating targets and goals.
• Implementing strategies to ensure safe and efficient retail store operation and continuous improvement .

Responsibilities:

• Financials and Sales:
• Achieve all branch target sales
• Control branch expenses within business parameters
• Ensure that company assets are maintained
• Ensure superior service delivery
• Prepare and present monthly, quarterly, and annual statements, analyses, and reports of branch operations and finances
• Establish and maintain close relationships with customers
• Manage all Certificate of Compliances (COCs)
• Manage dead and slow moving stock
• Manage stock holding to less than 1 (one) months turn over
• Managing internal and external stakeholder relations and negotiating contracts
• Achieve Health and Safety standards as set out by Company
• Communicate the company policy on health and safety to all staff effectively and on a continual basis (toolbox talk)
• Communicate any risk, injury, loss of life or damage to company assets to management in line with prescribed company procedures
• Achieve a minimum of 95% on all Safety Audits.

Adhere to company policies & procedures

• Maintain a working knowledge of the Basic Conditions of Employment Act
• Adhere to the companies amalgamated policies & procedures published on the company Intranet
• Maintain knowledge of companies Industrial Relations policies and procedures and interact with People department as required

Site visits

• Analyze audit feedback and ensure all problems are rectified
• Attend monthly site meetings with site customers
• Attend random visits to ensure that Bridgestone site employees are performing  

General

• Undertake all reasonable requests and instructions, given verbally or in writing, which fall within the parameters of this job.
• Adherence to such requests or instructions
• Achieve a minimum of 90% on all Internal and Facilities Audits

Required capabilities:

• Achieving sales targets and financial percentages
• Ensure that the branch remains profitable
• Customer satisfaction
• Effectively manage all sites under your control
• Budget achievement and expense control

Skilled and motivated workforce

• Understands customer needs
• Communicates effectively
• Tracks and measures staff performance
• Creates a positive learning environment
• Enforces standards
• Promotes Servant Leadership
• Understanding the Business
• Serving the Customer
• Promotes teamwork
• Interpersonal and Communication Skills.
• Leadership and Personal Effectiveness. 

Education and Experience required :

• Honours or Bachelors Degree in Business Management and Administration, Finance, Marketing or any equivalent qualification
• 3-5 years minimum working experience in retail, commercial, franchise and/or sales environment in a managerial position
• Experience in business reporting
• Financial and Business acumen
• MS Office Advanced
• Self-starter with ability to work independently and under pressure
• Must have a positive momentum, solid work ethic and result driven
• Effective decision making, planning, implementation and communication skills
• Driver license (code 08)