Assurance L&D ManagerPwC

To manage, implement and report on mandatory training courses rolled out to staff and partners in the South Market Area. Assist in the overall management of the Assurance L&D function.

Job Profile

Principal Accountabilities

L&D – Reporting to Assurance L&D Associate Director

• Assist the L&D Partner & Associate Director with tasks to be performed to manage the L&D department;
• Facilitate on core Assurance training courses in Gauteng primarily, and the rest of SMA occasionally;
• Monitor and manage the quality of training presented; throughout the year and formally on a quarterly basis
• Provide oversight of administrative tasks performed by the L&D administrators relating to reporting and other administrative tasks;
• Respond to ad hoc queries from trainees and L&D managers relating to L&D matters;
• Manage a network of L&D reps across SMA
• Support the AD in the development and rollout of technical and digital training at an intermediary level for SMA Assurance;
• Development and monitoring of training particular to the NGA roll-out
• Tailor global materials for local methodology and ECR findings;
• Release of training material to the practice;
• Assist with reporting to Territory Assurance Leader and Assurance Exco;
• Meet with Line of Service leads on a quarterly basis, presenting key L&D statistics and assisting with actions to be taken as a result of trends identified
• Report on L&D related statistics to Gauteng and Regional offices on a Monthly basis;
• Perform Proactive monitoring twice a month for all lines of services;
• Assist with drafting of communications to be sent to the Practice;
• Setup of curricula on Vantage based on approved Curriculum Plans
• Assist with improving of processes followed in the National Function
• Assist with the hosting of National Assurance L&D Network Calls
• Drive the uptake and roll-out of 3rd party learning platforms e.g. Kubicle and LinkedIn Learning
• Support the MRAT team in a L&D capacity to roll out training, assessments and training programmes
• Run automations for L&D to deploy Aura training files, report on instructor feedback and pull bulk training records.
• Manage monthly Target Audience changes for Core Assurance Training Assignment.