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User Research Manager (Quantitative & Qualitative)Transsion

LagosNigeria
3 days0 Applicants
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Salary:800,000.00 (monthly)

job description - User Research Manager (Quantitative & Qualitative)

  • Report to head of research department in Mainland China and assist in local research team management.
  • Understand and incorporate technical and business requirements into research.
  • Establish and implement overall research strategies.
  • Develop reasonable research plans with clear objectives.
  • Effectively conduct or organize local teams to carry out user research projects.
  • Collect and analyse user behaviour through field visits, user interviews, surveys, desk research etc.
  • Projects include but not limited to: user scanning (segmentation), target user deep dive, mobile software experience demand mining, new function concept test / usability test, NPS / user satisfaction / user experience measurement, etc;
  • Advocate research findings to diverse audiences through written reports and in-person presentations, promote the implementation of research outputs;
  • Continuous up-skilling in research related methodology and technology as value add to the team.

Job Requirements

  • 5+ years experience of user research (both qualitative and quantitative methods).
  • Minimum of Bachelor's Degree in Psychology / Sociology / Statistics / Anthropology / Marketing / Business / Economics / Information Technology / Management or related fields.
  • Able to communication effectively in English — written and verbal. Fluency in other local languages is an added advantage.
  • Familiar with a variety of user research methodologies, such as: interviews and fieldwork, moderating focus group conversations, survey design and data analysis.
  • Experience conducting a range of research methods applicable to all product stages from conception to release and driving tangible outcomes with product teams and a proven track record of success.
  • Successfully manage and deliver on multiple projects / initiatives with tight timeline in a fast-paced environment.
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