job description - Telesales Officer
- We are looking for driven passionate problem solvers and self-starters to join our team.
- In this role, you will be responsible for closing sales deals over the phone and maintaining good customer relationships.
What you'll do
- Contact potential or existing customers to inform them about the Traction Apps product and services, and answer their questions
- Track the activity of converted leads
- Reach daily expected call targets
- Sell traction products using calls & support.
- Collaborate with Leads
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information.
What you'll need
- Bachelor's Degree or HND
- Experience and results in Fintech sales or related field
- Strong communication and presentation skills
- Ability to work independently and with cross-functional teams
- Perceptive and a fast learner: you’re able to quickly understand the technology that powers Traction Apps, and able to help customers achieve their goals, even if they’re unable to articulate those goals
- A positive, polite, confident, sincere, and friendly disposition
- The ability to solve problems and to think quickly on your feet
- Flexibility - we’re growing and evolving, and you’ll need to come along for the ride.
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About the company
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Traction Apps is a one-stop platform for small businesses to accept payments, run their businesses and access capital for growth, We are building the operating system for SMEs in Africa!