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Telesales OfficerTraction Apps

LagosNigeria
7 months0 Applicants
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job description - Telesales Officer

  • We are looking for driven passionate problem solvers and self-starters to join our team.
  • In this role, you will be responsible for closing sales deals over the phone and maintaining good customer relationships.

What you'll do

  • Contact potential or existing customers to inform them about the Traction Apps product and services, and answer their questions
  • Track the activity of converted leads 
  • Reach daily expected call targets 
  • Sell traction products using calls & support.
  • Collaborate with Leads
  • Ask questions to understand customer requirements and close sales
  • Direct prospects to the field sales team when needed
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Handle grievances to preserve the company’s reputation
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information.

What you'll need

  • Bachelor's Degree or HND
  • Experience and results in Fintech sales or related field
  • Strong communication and presentation skills
  • Ability to work independently and with cross-functional teams
  • Perceptive and a fast learner: you’re able to quickly understand the technology that powers Traction Apps, and able to help customers achieve their goals, even if they’re unable to articulate those goals
  • A positive, polite, confident, sincere, and friendly disposition
  • The ability to solve problems and to think quickly on your feet
  • Flexibility - we’re growing and evolving, and you’ll need to come along for the ride.
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Traction Apps is a one-stop platform for small businesses to accept payments, run their businesses and access capital for growth, We are building the operating system for SMEs in Africa!

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