Team Lead at Old Mutual in Lagos

Communicates company goals, and deadlines to the team. Motivates team members and assesses performance. Provides help to management, including hiring a sales team, and keeps management updated on team performance. Communicates concerns and policies among management and team members.
Setting the vision, drive innovation, and build high-performing teams. They ensure regulatory compliance, manage risk, and prioritize customer-centricity.
Supports sales Director and performs management duties when the Head is absent or out of office,
Provides encouragement to team members, including communicating team goals and identifying areas for new training or skill checks
Assists management with hiring processes and new team member field training
Answers team member questions, helps with team member problems and oversees team member work for quality and guideline compliance
Communicates deadlines and sales goals to team members
Develops strategies to promote team member adherence to company regulations and performance goals
Conducts team meetings to update members on best practices and continuing expectations
Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines
Ensures company brand materials and physical working spaces meet and exceed company presentation standards
Provides quality customer service, including interacting with customers, answering customer inquiries, and effectively handling customer complaints
Field Support.

Team LeadOld Mutual