SupervisorBoyar Foods

• We are in need of a supervisor who will be responsible for overseeing various activities involved in the storage of items in the cold room, running, directing and monitoring a team of other workers.

Duties and Responsibilities
Their typical duties and responsibilities include:

• Receiving, storing, testing, and shipping items kept in cold storage
• Implementing warehouse safety programs that specifically apply to cold storage
• Dealing with customer questions and complaints
• Reviewing work orders to determine forecasts so that you can make plans for peak delivery periods
• Creating work schedules for pickups and deliveries of cold items
• Documentation of daily rentals/sales and attending to customers promptly.
• Paying in cash received to our bank agents.
• Supervising staff and providing them with relevant training on all aspects of the operation
• Working to develop an efficient cold storage layout to maximize storage space and ease of movement within the facility
• Perform scheduled daily cleaning, maintenance and sanitization of the cold room.
• Report any necessary repair and maintenance of the cold room and its PowerBox.
• Record keeping of all maintenance and repairs performed on the cold room and its it’sPowerBox.
• Reports daily activity to the Chief Operating Officer using official reporting templates.
• Opening/Closing of the cold room for daily operations.
• Conducts daily/weekly customer satisfaction surveys on customers.
• Any other tasks that may be assigned by the Chief Operating Officer

Requirements

• Must have at least a WAEC certificate or an Ordinary National Diploma or equivalent.
• 1-2 years of practical working experience in cold room operations.
• Strong communication and customer service skills.
• Ability to manage time and priorities effectively to meet deadlines.
• Ability to work well within a team, including others within the company as well as our contractors and suppliers.
• Maintains a positive attitude.
• Communicates and shares information in order to deliver results for the team.
• Ability to make good decisions as it relates to the safe operation of the cold room and other systems and escalates issues appropriately.
• Experience in Mechanical / Electrical Engineering or Business Management will be an added advantage.
• Knowledge of propane refrigeration systems and their safety management will be an added advantage.