Sales Engineer / Account EngineerSignage Kings

• The Sales Engineer role covers sales, business development, engineering as well as client relationship building and management.
• Inherent in this will be to build strategies and manage relationships as well as deliver signage to meet the needs of the client.

Responsibilities

• Identify, develop and cultivate a relationship with private and institutional clients, as well as initiate and follow up on new business opportunities.
• Contacting potential leads for appointments and being detailed enough to identify their issues in order to provide solutions.
• Prepare sales pitches, presentations, and other documents required for clients engagement.
• Drive engagement and close sales with private and institutional prospects/clients.
• Monitor industry trends and obtain the necessary intelligence to be used as inputs for expanding sales.
• Develop and submit Requests For Proposals and Quotations (RFP/RFQ) in a timely manner by liaising with the Visual communicator for a mock-up attached with the RFP.
• Maintain communication between the internal team and external stakeholders by responding and following up promptly.
• Responsible for every customer on the CRM & work tools for managing all customer activities.
• Work with a diverse range of cross-functional teams and stakeholders such as Communications Representatives, Production Engineers, Visual Communicators, Suppliers, Vendors and customers on orders and projects, including pricing, technical specifications, and meeting deadlines.
• Advise customers on the best strategies to achieve their desired outcomes and come up with new ideas.
• Update database of FAQs.
• Other duties as assigned.
• Keeping track of the conversation.

Essential Training:

• Employee Onboarding, Induction, & Training
• Signage Kings Job flow
• The Sales Funnel
• Communication Channels
• Responding to Social Media Enquiries
• How to make Phone calls
• Working with WhatsApp Business
• Working with the CRM

KPI’s:

• Key performance indicators (provided all in one sheet per employee)
• Channels Reports (Updated daily, report monthly)
• Facebook Page Inbox (Instagram & FB)
• Whatsapp Business
• LinkedIn
• Twitter
• Phone Log
• CRM Leads
• Daily Log Book (Mgt Tool)
• Weekly performance report
• Monthly KPI Report
• Quarterly appraisal Log.

Qualifications
Ideal Candidate Requirements:

• Interested candidates should possess a Bachelor's Degree
• Must have 1 - 2 years of working experience in business development.
• High achiever with a proven track record of ability to grow client base.
• Management of critical clients; distributors, agents and/or any direct sales efforts.
• Assisting clients with basic technical support and when appropriate, interfacing with other external bodies.
• Maintaining focus on key account management and business development.
• Managing inventory and forecasting for products within the team.
• Assisting in other market segments and/or regions within the team.
• Strong commercial and entrepreneurial spirit.
• Demonstrate the ability to create, identify sales, relationship opportunities, and close business deals.
• Strong oral and written communication and presentation skills.
• High energy drive and results orientation.
• Maturity and tact include the ability to relate with different levels of authority, internally and externally.
• High ethical standards and level of integrity.
• Experience using social media tools, making professional phone calls, basic IT skills, & email etiquette.
• Well-detailed.