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job description - Quality Control & Assurance Specialist - FMCG/Retail
Develops innovative new programs, policies, and processes to deliver the freshest product in the industry in order to differentiate QMB from its competitors within retail units.
Establishes, manages and meets quarterly spoilage targets.
Utilizes Retailer scorecards and consumer insights to identify areas of under-performance in freshness that lead to lower than expected sales and profit goals and commitments.
Maintain expertise on all fresh produce and meat items and work with other departments to enforce quality specifications upon product arrival.
Alignment and standardization of Warehouse QC Departments
Collaborate with departments in procurement to create standard product specifications at all sections of the store.
Establish a daily reporting process of product conditions in inventory to inhibit customer dissatisfaction.
Oversees the collection and production samples to evaluate quality.
Conduct routine and non-routine analyses of in-process materials, raw materials, environmental samples, finished goods, or stability samples.
Design the standard Operating Procedure, Quality inspection and control process
Check the dimensions and surface quality of random batches of finished products to ensure they meet all company quality standards.
Carries out the ongoing lab and field sampling, auditing visual, dimensional, and mechanical tests of materials and processes.
Interpret test results, compare them to established specifications and control limits, and make recommendations on the appropriateness of data for release.
Prepare accurate reports in accordance with company procedures and work instructions in order to provide reliable information for the efficient management of the department.
Qualifications
A Degree in Biochemistry, Biology, Microbiologyother related disciplines.
Relevant professional qualification or certification is an added advantage.
Minimum of 4 years working experience, experience in the retail industry an added advantage.
Good technical and IT skills.
In-depth knowledge of quality control procedures and legal standards.
Up-to-date knowledge of federal, state, and retail industry standards.
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