job description - Project Supervisor (Telecommunications Engineer)
The ideal candidate will (but is not limited to):
- Managing and supervising a team of engineers, technicians, and other personnel involved in installation projects.
- Developing and maintaining project plans to track critical path tasks, dependencies, and requirements through the project lifecycle.
- Ensure that all teams have the tools and materials to efficiently complete their tasks.
- Monitoring project costs to ensure that expenses are controlled within budget limits.
- Ensure that all projects are completed on time and within the budget.
- Administer personnel functions, monitoring calls for quality control, employee discipline, and employee counseling.
- Assign, direct, and review work, determine work methods and procedures, establish standards of performance, and make formal appraisals of subordinates' work.
- Evaluating customer satisfaction level to ensure that customers are completely satisfied with the services being provided by the telecommunications company.
- Coordinating with the Project Construction lead for timing, execution, and closeout of individual projects.
- Monitoring project schedules, budgets, and staff activities to ensure that projects are completed on time and within budget parameters.
- Acting as a primary interface with Technical Manager for all techniques clarifications, dependencies, and escalations.
Requirements
- Bachelor’s Degree in Telecommunication Engineering or any relevant field.
- Minimum of 2 years experience as a Telecommunication project supervisor or any similar role.
- Ability to coordinate and integrate work across multiple disciplines, complete scheduling and resource planning activities to drive efficient work processes, and identify and manage all project risks.
- Ability to work on applications systems developed and supported by the contact Center Information System.
- Proficient in office management software like Microsoft Office (MS word and Excel, specifically.)
- High level of integrity, professionalism, innovation, and creativity.
Required Competencies:
- Excellent communication and interpersonal skills.
- Report writing and presentation skills.
- Leadership skills.
- Sound analytical skills and strategic thinking.
- Exceptional time management and organizational skills.
- Accuracy and keen attention to detail.
- Good organization and time management skills
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