Production / Market Place Operations OfficerKonga

A Brief Overview of the Role

• Products: QC of products listed. Manage all products on the site
• Constantly having processes that will checkmate problems around product creation & management.

Key Duties

• Managing and maintaining accurate content for existing products and push new product updates including product copy and images to Konga.com on a regular basis.
• Assisting in the resolution of Konga mails in a timely matter by investigating and troubleshooting for product descriptions, dimensions and packaging.
• Managing the items listed by Merchants on Seller listing platform.
• Creating new categories and managing the existing category tree.
• Managing the existing categories on the Konga.com’s Navigation Bar.
• Managing the site products.
• Providing insights using product data available
• Ensuring the verification of High End Brands listed by Merchants on Seller HQ
• Ensuring that products have all required attributes to enhance sale.

Relationship Building:

• Name the regular contacts and relationships this position will develop which have impact on the performance of this position

Relationship - External / Internal:

• Customer - External
• Merchant - External
• Line Manager - Internal
• Colleagues / Operations Team - Internal

Qualifications

• HND / B.Sc in any field.

Experience:

• A minimum of 1 year related working experience
• Experienced user of Microsoft Office packages (word, excel)
• Great attitude and strong work ethic.
• Excellent written and oral communication skills
• Has knowledge/has worked within an e-commerce business
• Computer, Internet and mobile proficiency
• Ability to work with minimal supervision; organized and able to handle multiple tasks / rojects simultaneously
• Comfortable working in a fast-paced, deadline-oriented environment.