job description - Printer Service Expert
- The technicians will be responsible for the timely and cost-effective maintenance and repair of office product equipment and also provide technical assistance with the installation of new machines.
- Knowledge of Basic Networking.
- Computer and analytical skills.
- Prior experience in the maintenance and repair of printers manufactured by HP, Brother, Lexmark, HP, Lexmark, Cànon, Kyocera
- Possess excellent customer service and communication skills.
- Complete all administrative aspects of the job on time and error-free.
- Provide accurate feedback with close call information, parts usage reporting, and customer meter readings.
- Must be able to problem solve, conduct written and verbal communication, and read and comprehend technical information.
- Ability to lift and carry 50 pounds. Pull, lift, reach, and transport equipment parts and boxes.
Requirements:
- Candidates with High School Diplomas, Electronics or Computer Associates
- Degrees will be preferred.
- With 3+ years of experience.
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