job description - Operations Officer
Provide support to all business units including administrative, financial and human resource departments.
Ensure that operational activities are executed within the allotted budget and timelines.
Set operational goals to meet or exceed performance expectations.
Provide guidance to staff in resolving operational issues and problems.
Ensure resource assignment, work allocation, training development and performance assessment are completed in a timely manner.
Provide excellent customer service in order to build and maintain a strong relationships with customers.
Ensure customer complaints are handled and resolved accurately and quickly.
Develop and implement plans to improve operational effectiveness and efficiency.
Starcom Nigeria Limited is a Security and technology company that provides user-friendly, remote tracking and monitoring solutions. We provide complete solutions, including both Software and Hardware