job description - Operations Manager
Job Description
- Plan, supervise and coordinate all catering operations activities of the company in line with Hcue Polices, Procedures and Processes.
- Prepares monthly and annual operational material budget for management consideration.
- Manage the Catering Operation with the available resources within budget and to achieve sales, cost of sales and gross profit targets.
- Ensures that all company assets are safeguarded.
- Coordinating the pursuit of mature retention and outstanding payment on contracts.
- Establish parameters for a business plan and update as necessary.
- Work closely with business development manager in bid preparation.
- Preparation and timely submission of accurate monthly and quarterly production reports reflecting business performance.
- Preparation of annual catering budget for management review and approval
- Timely submission of relevant camp operations document (signed recaps and meal sheets) for prompt invoicing to client.
- Liaison with clients.
- Manage and control service offers to deliver agreed service specifications and performance to clients.
- Liaison with company Finance, Procurement and QHSE departments for effective coordination of catering activities.
- Ensures sound and effective relationships with past, current and prospective clients for business growth.
- Ensures that regular reports on financials and production activities of the company are produced and updated.
- Regular preparation and reporting of operational activities at the various locations. This includes menu compliance, client’s feedback on service performance and general staff performance on their tasks.
- Analysis of periodic reports of project operations.
- Monitors preparation of weekly menu by Operations Supervisors/Camp Bosses.
- Monitors full compliance to the menu to clients at the various locations
Qualifications & Experience
- B.Sc. Degree or HND in Food Science & Technology, Hotel & Catering Management.
- Professional Certification in Food Safety and Hospitality Management.
- Prior experience in the catering and hospitality industry is a must.
- Proficient in the use of MS Office
- Minimum of 10 years post qualification experience.
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