job description - Operations Director
- Sense of possibility: they relentlessly drive towards achieving our goals, with a strong belief that nothing is impossible.
- Respect and Humility: All our actions are guided by a sense of humility and equality, and we greatly value human dignity.
- Excellence: We have high expectations of ourselves and others, and we are sworn to deliver the best quality in all we do.
- Integrity: We do the right thing, and we conduct ourselves in accordance with the highest standards of professional behaviour and ethics. We are transparent, honest, and ethical in all our interactions.
- Leadership: We set positive examples and influence others to achieve set goals.
- Innovation: We anticipate change and shape it to fit our purpose. We acknowledge the weaknesses within our society and create ethical, forward-thinking solutions.
Position Summary
- The Operations Director will be responsible for implementing and overseeing all operational goals of the Organization and serving as an advisor to the Chief Executive Officer on operational matters.
- The Operations Manager will develop, strengthen and execute important internal policies and procedures in areas including, but not limited to: Finance, Human Resources, Marketing/Communications, Administration, and Technology.
Roles and Responsibilities
General Operations:
- Ensuring that appropriate processes and policies are in place to ensure organizational effectiveness.
- Coordinate legal, audit, advisory, finance, risk management, and other professional/outsourced services.
- Improve organizational efficiency and productivity through extensive process analysis and interdepartmental collaboration
- Analyze current operational processes and performance, recommending solutions for improvement where necessary
- Set strategic goals for operational efficiency and increased productivity
- Collaborating with other partner organizations towards improving organizational best practice
- Collaborate with team leads toward the development of performance goals and long-term operational plans
- Coordinate the team leads toward the development of financial and budgetary plans
Finance & Legal:
- Ensure that the organization's day-to-day financial and legal stand is accurate and meets all regulatory standards.
- Liaise with the Legal Consultant to ensure all processes, procedures, and policies are in line with the law.
- Ensure all third-party contracts/transactions are properly executed.
- Responsible for planning, directing, controlling, implementing, evaluating, monitoring, and forecasting budgets and costs for each team to achieve financial objectives.
Technology:
- Oversee the management of the organization’s technology and web-based data management systems, including the development and maintenance of our core salesforce.com system (used for recruitment, selection, participant and alumni management, and stakeholder relationships); and lateral training of other staff in their use of data management systems
- Ensure the maintenance and improvement of IT systems (e.g. directory structures, contact databases, and ensuring data integrity and cleanliness) Marketing and Communications
- Monitoring the activities of the media team and ensuring compliance with laid down guidelines.
- Maintenance and further development of digital presence (website, social media, and email marketing as appropriate)
- Responsibility for approving incoming communications, verbal and written, and preparing outgoing communications as required
Human Resources:
- Supervise the recruitment, hiring, and onboarding of new staff.
- Ensure HR drives staff engagement and the implementation of an HR system including employee satisfaction metrics and a performance management system
- Supporting the development of a training and professional development strategy for the organization
- Handles discipline and termination of employees as needed and in accordance with company policy.
Office Administration:
- Governance support, including the preparation of Board papers and minutes
- Coordination, sourcing, and management of office infrastructure and materials
- Establish contracts, agreements, and pricing and ensure proper maintenance, and serve as primary liaison with utilities and local government agencies, such as fire, police, health, and safety agencies.
- Ensure a seamless procurement process
- Review and approve all operational invoices and ensure they are submitted for payment.
- Ensure the coordination of a sound inventory system
Education and Experience
- Interested candidates should possess a BEd, MSc or PGCE
- At least five years of senior-level experience with broad management and operational responsibility
- Experience in developing budgets, making financial projections, and business plans
- Superior negotiation skills for both internal and external purposes
- Strong working knowledge of financial management and reporting, data analysis, and performance metrics, using business management software
- Excellent leadership skills: able to influence others; able to enhance and build the culture of Teach For Nigeria
- Outstanding management skills; a team builder capable of recruiting, retaining, motivating, and developing a highly effective team
- Superior strategic and analytical skills: able to solve complex problems and implement solutions
- Relentless pursuit of improvement and results
- International perspective and experience
- Outstanding oral and written communication skills
- Embraces and values diversity
- Exemplifies the company’s core values and possesses the highest standards of ethics, integrity, respect for others, and humility.
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GUS Consulting is a dynamic provider of value-adding services to the oil & gas, energy & maritime industries.