job description - Night Auditor / Internal Audit & Control Officer
- The Night Auditor will responsible to conduct all nightly audit-related duties while providing guest service at the hotel's front desk. Audit responsibilities balancing duties, daily paperwork, and shift reports.
- While completing these duties, the Night Auditor will attend to guest needs such as guest check-in/check-outs, making reservations, and answering guest questions
- Perform and control the full audit cycle including risk management and control management over operations’ effectiveness, financial reliability and compliance with all applicable directives and regulations
- Determine internal audit scope and develop annual plans
- Obtain,analysisand evaluate accounting documentation, previous reports, data, flowcharts etc
- Prepare and present reports that reflect audit’s results and document process
- Act as an objective source of independent advice to ensure validity, legality and goal achievement
- Identify loopholes and recommend risk aversion measures and cost savings
- Maintain open communication with management and audit committee
- Document process and prepare audit findings memorandum
- Conduct follow up audits to monitor management’s interventions
- Engage to continuous knowledge development regarding sector’s rules, regulations, best practices, tools, techniques and performance standards
- Proactive thinking, keeping guest security always in mind, and creating a safe, clean, and friendly work environment.
- Responsible for counting cash and maintaining the accuracy of the issued cash drawer at the beginning and end of each scheduled shift.
- Check the front desk log for problems, special requests, etc.
- Greets, registers, and assigns rooms to guests.
- Process guest registrations, including collecting payment.
- Prepare express checkout folios.
- Maintain room status inventory.
- Communicate all pertinent shift information to Front Office Manager, General Manager, and other desk staff.
- Maintain and clean the lobby and bathroom as needed.
- Communicates all information to the following shift to ensure a smooth transition.
- Works closely with all hotel departments to ensure the highest quality of customer service.
- Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions. Explains in-room and hotel features.
- Responsible for completing all required shift paperwork, and night audit reports daily.
- Performs other duties as assigned by management.
- To ensure compliance with FOCUS internal control guidelines
- Monitor stock movement control environment within the hotel and advise the management on the best ways to optimize on stocks
- Conduct surprise checks on the outlets to make sure proper billing and adherence to internal procedures
- Do a market survey for purchases to make sure purchase prices and quality meets the requirement.
- Ensure revenues are all captured and well accounted for to avoid any leaks
- Perform special duties as assigned by the management and report back with the recommendation
- Ensure compliance with auditing standards and requirement as well as data privacy.
Requirements
- Candidates should possess a B.Sc Degree with 10+ years relevant work experience.
Report
About the company
59 followers
Follow