job description - Learning & Engagement Specialist
- The Learning & Engagement Specialist will be responsible for advising and influencing parents to enrol their children in our learning programs, as well as engaging parents of learners currently enrolled in our programs.
- The successful candidate will work closely with our sales and marketing teams to identify potential customers and develop strategies for promoting our learning programs.
- Additionally, the Learning & Engagement Specialist will work with our Customer Support team to ensure a positive and engaging experience for parents and learners throughout their time with us.
Key Responsibilities
- Advise and influence parents to enrol their children in our Learning Programs through effective communication and relationship-building strategies.
- Engage parents of learners currently enrolled in our programs through regular check-ins, surveys, and other engagement tools.
- Collaborate with the Sales and Marketing teams to develop and execute strategies for promoting our Learning Programs.
- Manage the LMS administration and usage, ensuring students have a seamless experience
- Preparing progress reports of lessons parents of learners
- Be a lifelong learner and stay abreast of emerging trends in education and customer engagement.
- Work closely with the Customer Support team to ensure a positive and engaging experience for parents and learners.
- Meet and exceed daily, weekly and monthly lead quotas and sales target
- Proactively identify opportunities to improve our Learning Programs and engagement strategies.
- Work collaboratively with team members using project management and collaboration tools such as Microsoft Excel and other similar software.
Qualifications
- Bachelor's Degree in Education, Marketing, or a related field.
- 3+ years of experience in developing learning programs for K-12 students or advising and influencing customers in education or similar industry.
- Ability to work independently and as part of a team.
- Knowledge of learning and development best practices.
- Ability to adapt to changing needs and priorities.
- Strong organizational and project management skills.
- Knowledge of learning theories and experience developing and delivering effective learning content for K-12 students.
- Experience with LMS administration and learning technologies.
- Strong communication and interpersonal skills, with the ability to build relationships with K-12 students, parents and educators.
- Ability to work independently and as part of a team, managing multiple projects and priorities.
- Strong analytical skills, with the ability to use data to inform decisions and drive results.
- Passion for student development and engagement.
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we help you book online and in-person lessons with exceptional teachers in a wide range of subjects, skills, and exams. We help learners connect with the best teachers and educational content, w