job description - IT Support Officer
- Set up workstations with computers and necessary peripheral devices (routers, printers, etc.)
- Check computer hardware (HDD, mouses, keyboards, etc.) to ensure the functionality
- Install and configure appropriate software and functions according to specifications
- Develop and maintain local networks in ways that optimize performance
- Ensure security and privacy of networks and computer systems
- Provide orientation and guidance to users on how to operate new software and computer equipment
- Organize and schedule upgrades and maintenance without deterring others from completing their work
- Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging, etc.)
- Identify computer or network equipment shortages and place orders
Requirements
- Proven experience as IT Support or relevant position
- Excellent diagnostic and problem-solving skills
- Excellent communication ability
- Outstanding organizational and time-management skills
- In-depth understanding of diverse computer systems and networks
- Good knowledge of internet security and data privacy principles
- Degree in Computer Science, Engineering or relevant field
- Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional)
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About the company
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SAMCHAM HOLDINGS is a company incorporated in 1991 as Clearing and Shipping Agent. We are duly registered with the Nigeria Customs Services, Nigeria Port Plc and Nigeria Maritime Authority.