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job description - Information Technology Assistant
Keep computer systems running smoothly and ensure users get the maximum benefit from them
Provide Support on network management by maintaining LAN and equally maintaining records of LAN, VPN, and the WAN.
Ensure that associates, Customers, and partners get the required IT support to carry out their official assignments in the office.
Install, configure and set up systems for end-users.
Carry out routine preventive maintenance/checks, and troubleshoot. Ensure all IT Infrastructure and Equipment are protected and virus-free.
Set up Computers systems, projectors, printers, photocopiers, and any other IT - related equipment required for operations.
Ensure an accurate and up-to-date asset register of all Electronic assets including computer systems and accessories assigned to all units are well documented and accounted for from issuance to return of the asset.
Responsible to make sure that all IT/Office equipment is correctly used in line with IT Policies
Oversee the issuance and return of assets to/from staff and record all asset movements and disposals of IT equipment.
Providing IT helpdesk and highlight, document issues discovered and resolved for future reference and reporting
Ensure adequate backup of all relevant information and files for business continuity and external storage
Knowledge of Business central and Microsoft Dynamics 365.
Any other assigned duty.
What You Will Bring
Degree in IT or related qualifications.
3 - 5 years relevant experience in the retail industry.
Strong knowledge of Web design; databases; system, network applications.