ICT Intern (NYSC) Light Heights Global Services

• We are recruiting ICT Support Technician, the candidate provides support for the deployment and maintenance of computer infrastructure and web technology and the diagnosis and resolution of technical problems.

Responsibilities

• Determining software and hardware requirements to provide solutions to problems
• Responding to inquiries about software and hardware problems
• Adapting existing programs to meet users' requirements
• Installing and downloading appropriate software
• Ensuring efficient use of applications and equipment
• Implementing computer networks
• Repairing and replacing peripheral equipment such as terminals, printers and modems
• Technical Support Engineer responsibilities include but not limited to resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support.

Qualifications

• B.Sc. / HND in Information Technology, Computer Science, Computer Engineering or Degree in relevant field.
• You are naturally a helper, enjoy assisting people with computer issues and are able to explain technical details.

Requirements:

• Effective communication and presentation skills, good command of English Language, good understanding of adolescent psychology, good interpersonal skills, a team player,
• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help. Desk Technician or similar role.
• Good understanding of computer systems andmobile devices
• Ability to diagnose and troubleshoot basic technical issues.
• Familiarity with remote desktop applications and help desk software
• Excellent problem-solving and communication skills.
• Ability to provide step-by-step technical help, both written and verbal.