job description - Human Resources Business Partner (HRBP)
- The job holder will be responsible for aligning business objectives with management of employees in designated business units.
- These include but not limited to; driving the performance management system, Capability Programs and providing HR advisory to Staff and Line Managers on diverse HR functions: Recruitment, Productivity, Employee Engagement, and other HR projects as may be assigned.
Key Duties & Responsibilities
Performance Management:
- Drive the Performance Management process using the Balanced Scorecard Framework via active collaboration with VPs and Line Managers in developing and or updating KPIs and measurement indices
- Schedule and drive the company quarterly performance reviews
- Provide strategic advice and guidance/improvement on the performance management framework
- Analyze the impact of employee performance interventions on organizational performance; provide reports to the management
- Manage performance issues; identify, update and drive policies & interventions for resolving performance issues
- Consult with line managers and VPs; providing HR guidance and advisory as required.
Talent Acquisition:
- Own and drive assigned business units' Talent Acquisition and capability Developmental process i.e., Staffing, performance management and L & D needs
- Identify training needs, monitor training programs to ensure that training objectives are met in line with a defined L & D framework.
- Adhere to all TL9000 requirements; continually review all process within the HR Department and make recommendations on improvements.
Other Responsibilities:
- Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
- Provide first-line advisory and support to Managers and staff regarding Netcom’s HR policies and procedures to reinforce our rules of engagement vis-à-vis staff understanding of same.
- HR related projects as may be assigned.
Requirements
- Bachelor's Degree in a related field
- Professional certification e.g CIPD, CIPM, SPHR or SHRM (Active membership) is a plus
- 4 years' HR Generalist experience; at least 2 years in Performance Management role (Scorecard framework experience is an advantage)
- Advanced knowledge and use of the balanced scorecard system
- General knowledge of HR business partnering and dynamics
- Advanced use of Microsoft Office Suite; MS Dynamics 365 ERP or related enterprise applications
- Experience coordinating and driving L & D/capability programs
- Experience in design and implementation of innovative and engaging employee engagement initiatives
- HR Data Analysis using relevant analytical tools; Power BI etc.
- Communication & Presentation skills
- Strong analytical and problem-solving skills.
- Telecom/ISP industry knowledge is preferred.
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