Health Informatics (HI) Systems Analysis SpecialistMaryland Global Initiatives Corporation (MGIC)

• The Health Informatics Systems Analysis Specialist provides the delivery team with the domain knowledge support to facilitate effective disposition of all service requests.
• Works with end users to elicit high-level requirements and capture business needs and clearly articulates and documents business functional requirements.

Duties and Responsibilities
Leadership:
Technical Expertise:

• Providing the delivery team with the domain knowledge support to facilitate effective disposition of all service requests
• Works with business users to elicit high-level requirements and capture business needs
• Clearly articulates and documents business functional requirements
• Review Customer/Clients Business Requirements/Request (CBR), Business Problems Statement and Create Business Functional Requirements (BFR)
• Conducting reviews with all Team on Technical Deliveries
• Performs requirements analysis in conjunction with the Technical Design Team & Technical Architects
• Engage with client on requirements and application Review Solution & Design
• Responsible for Project Delivery Plans
• Responsible for execution of projects within budget and schedules
• Participate in all technical meetings and conference calls
• Preparation and circulation of status report
• Review UAT Plans
• Tracking of Risks and Issues
• Create cost case & estimation
• Responsible for the planning project & facilitate the definition of project scope, goals and deliverables
• Responsible for defining project tasks and resource requirements
• Coordinates project resources assigned to delivery of the projects.
• Responsible for tracking project deliverables using appropriate tools
• Provide direction and support to project teams
• Constantly monitor and report on progress of the project to all stakeholders
• Implement and manage project changes and interventions to achieve project outputs.
• Manages ongoing relationship with business partner to drive satisfaction with IT
• Obtains key inputs from enterprise architecture teams and identifies solution interdependencies
• Engages with knowledge workers to incorporate usability and user interface needs when designing systems
• Proactively resolves customer satisfaction issues

Representation:

• Collaborate with the government and other stakeholders on e- initiatives by attending TWG meetings, and implementation of all activities designed by the government
• Attend designated meetings upon request in relation to cross cutting issues at different levels e.g. within organization (Team lead meetings, general staff meetings), outside (GON, various Partners meetings)
• Communication
• Maintain reports and documentation that are consistent with the task at hand and available to all concerned parties via emails or standard archiving options
• Connects easily with supervisees and colleagues at all levels in a professional manner
• Creativity
• Generate solutions or approaches to the most demanding problems within the team
• Establish workable, prioritized, and highly effective problem-solving plans for each problem

Mode of Evaluation:

• Biannual updated SOP for team
• Reports of representation attended (meetings, TWGs)
• Responses via email to supervisees, colleagues & management on key issues
• Documentation of innovative new ideas or problem-solving initiative
• Employee assessment of supervisor  

Mode of Evaluation:

• Annual PDPs and appraisals
• Quarterly documented feedback and coaching discussions (Dec, Mar, Jun & Sep)
• Quarterly score card of work plan/assigned task and achievements
• Other duties as assigned

Required Education, Skills, and Experience
Education:

• Bachelor's Degree in Computer Science, Electrical Engineering, Computer Engineering or similar technical discipline; or, equivalent demonstrable experience.

Experience:

• Minimum of 6 years of technology experience
• 4 years hands-on technical roles in the field and relies on experience
• Successful full life-cycle implementation of a least 1 major projects

Specialized Knowledge:

• Ability to manage multiple projects simultaneously and under pressure.
• Strong attention to detail and focus on task completion.
• Internal and External Stakeholder Management.

Team Player:

• Ability to get on with all levels of people and
• Possess strong relationship building skills.
• Superb communication skills and able to articulate technical jargon to a nontechnical audience.
• Ability to gain results through others
• Knowledge of project management methods
• Able to continuously meet targets and surpass expectations.
• Articulate and well presented.
• Having the necessary drive and enthusiasm required for a tough competitive industry. Extensive knowledge of data processing, hardware platforms, and enterprise software applications.
• Technical experience with systems networking, databases, Web development, and user support.
• Good background in Data Base design in Microsoft SQL and Access.
• Background in Microsoft .NET, Visual Basic, Excel, Word, Outlook and HTML.
• Good working knowledge skills with Microsoft Office Products, Microsoft Visio, and Microsoft Project.

Skills:

• Strong project management skills with effective results focus within an information systems environment.
• Strong analytical and problem solving skills.
• Experience in the development and implementation of standards, procedures and guidelines to support operational processes.
• Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities
• Proven ability to be flexible and work hard, both independently and in a team environment, in a high pressure on-call environment with changing priorities.
• Willingness to work occasionally outside of normal business hours.
• Excellent English oral and written communication skills.
• Post secondary degree in computer science or related field or a combination of related experience and education.
• A results oriented individual who thrives working in a fast paced environment.
• Abilities: Ability to multi-task, Analytical skills, Ability to follow verbal or written instructions, Thinking analytically, Communication, Using effective verbal communication, Using effective written communication, Handling stress & emotions, Concentrating on tasks, Making decisions, Adjusting to change, Examining/observing details, Sitting for long periods at a time
• Interpersonal/Individual Competencies: ability to work with other team members, flexibility, decisiveness and personal integrity

Language:

• Fluency in English (speaking, reading, and writing).