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HCIT EngineerJNC International

LagosNigeria
3 days0 Applicants
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job description - HCIT Engineer

Responsibilities

  • Provide pre-installation and installation services for medical infrastructure technology PACS and RIS sold by JNCI according to OEM’s standards.
  • Ensures operation of PACS/RIS by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for 
  • repairs; maintaining equipment inventories; evaluating new equipment and techniques.
  • Implementation of PACS/RIS and other Hospital IT related Solutions for JNCI Customers to seek profitability
  • Liaise with OEM for technical supports, warranty claims, equipment upgrades and product inquiries; escalate issues where necessary
  • Responsible for management, maintenance, and architecture of storage, virtualized environment, servers, network devices, and productivity tools 
  • Work within strict time frames and elevate incidents within defined timeframes 
  • Test all changes to networks, hardware, software, and hosted applications 
  • Cater to doing infrastructure coordination related to design and setup activities at different stages of a project 
  • On-Site Operation/Demonstration and Users Care Maintenance Training
  • After Sales Services and Preventive Maintenance Services of Healthcare Devices / Medical Equipment
  • Improve customer experience by providing advice on best practices of equipment usage and maintenance culture
  • The quality delivery of all services (contracted and otherwise) within JNCI, ensuring the delivery of customer satisfaction targets
  • Maintain and monitor all network, security, and computer systems to meet the organization's current and future requirements 
  • Provide support and advisory services to relevant sales team and employees across the organization
  • Contribute to sales and marketing efforts by providing support as and when required
  • Resolve issues and prepare status reviews and reports 

Qualifications

  • First Degree in Computer Science, Engineering, Infrastructure Technology
  • 6+ years relevant work experience
  • Certifications in Microsoft/Cisco/ITIL an advantage.
  • Experience with desktop and server operating systems i.e., Windows and Cisco Network Environment.
  • Ability to conduct research into a wide range of computing issues as required.
  • Solid technical background in a hosted services environment including infrastructure networks, hardware, software, and telecommunications 
  • Knowledge of Microsoft Active Directory, DNS, DHCP, Group Policy, and SQL Server 
  • Good knowledge of security as it relates to cloud-based infrastructure
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JNC International Limited is a leading Turnkey Medical Equipment Service and Solutions Company in Nigeria.

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