Front Desk OfficerFirst Excelsia

• Our client is seeking to hire a highly competent and organized a Front Desk Officer to join its dynamic team and contribute to its commitment to excellence.

Job Responsibilities

• Maintaining a tidy and welcoming reception area and ensuring a comfortable environment for clients and visitors.
• Providing accurate information, and directing clients/customers to appropriate personnel.
• Managing appointments and scheduling for various departments and clients while ensuring an organized calendar.
• Maintaining accurate documentation of client interactions, appointments, and relevant information.
• Handling incoming calls, responding to emails promptly, and communicating promptly and professionally.
• Performing administrative tasks such as data entry, record-keeping, and managing inventory
• General administrative tasks required by the KDM.

Person Specification

• Minimum of a Bachelor's Degree in Business Administration or a related field.
• 2 years of experience as a Front Desk Officer or similar role.
• Ability to use Microsoft Office Packages such as Microsoft Word, Excel, and PowerPoint.
• Excellent customer service and problem solving skills.
• Excellent verbal and written communication skills.
• Organizational and time management skills
• Strong verbal and written communication skills.