job description - Front Desk / Administrative Assistant
- Valinno is looking to employ a Front Desk / Administrative Assistant to be the first point of contact for customers, visitors, vendors and employees.
- She will be responsible for answering and directing telephone calls and greeting visitors in a prompt, efficient and friendly manner always maintaining a professional demeanor.
- If you consider yourself to be outgoing and energetic with an excellent work ethic, we would love to hear from you - consider joining our team as a full-time Front Desk/Administrative Assistant.
Roles
- Answer all telephone calls in an efficient and professional manner, directing and redirecting calls or taking messages as appropriate.
- Greet and assist or direct customers, visitors, vendors and employees as appropriate, ensuring that visitors with appointments are met by the appropriate individual(s).
- Maintain meeting room schedule and setting up meeting rooms, if required.
- Co-ordinate with the cleaner to ensure the office is clean.
- Maintain office supplies, ordering new and replacement stock as required.
- Provide administrative support to the sales and operations teams as required.
- Sort and distribute mail, and prepare packages for mail or shipping
- Ensure the effective and timely handling of escalated issues.
- Ensure the highest standard of customer service is maintained among self, staff and customers.
- Prepare time-table, allocate resources and schedule clients for training
- Equip the Implementation team with the require resources to shine in their duties.
- Assist with accounts payable, filing, processing files, etc.
- Provide general office support and perform various clerical tasks.
- Additional responsibilities, duties and special projects as identified.
Requirements
- HND/B.Sc. Degree from a reputable institution
- Minimum of 4 years post-NYSC experience as a front desk/administrative assistant
- Good writing and verbal communication skills
- Must have excellent use of grammar and a good sense of poise.
- Proven accuracy, attention to detail
- Strong interpersonal skills with a demonstrated ability to develop and maintain relationships and work within a team environment
- Must be proficient with Microsoft Word, Excel and PowerPoint
- Ability to work under pressure
- Ability to work unsupervised.
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About the company
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Valinno Systems is a leading enterprise-solutions provider for large scale and SMEs businesses in Nigeria and international.