Entry-level Tele-Collections OfficerMwanga

• Manages recovery of overdue loan
• Contacting customers daily /weekly and informing them of their overdue loans
• Following up with customers daily/weekly on previous payment redemption date
• Advising customers on the best payment options and negotiating suitable payment plans.
• Thoroughly understands assigned portfolio and product
• Responding to customer queries and escalating accordingly
• Maintaining accurate, up-to-date customer account information
• Reporting accurate customer feedback daily/weekly.

Requirements

• Interested candidates should possess a Bachelor's Degree in relevant fields with 0 - 2 years work experience.