Dispatch RiderSwift Consulting

• Receives emergency and non-emergency calls and records significant information.
• Address problems and requests by transmitting information or providing solutions.
• Receive and dispatch orders for products or deliveries.
• Prioritize calls according to urgency and importance.
• Monitor the route and statue of field units to coordinate and prioritize their schedule.
• Provide field units with information about orders, traffic, obstacles, and requirements.
• Delivers items to customers by verifying orders; inventorying stock; arranging transportation.
• Responsible for outdoor and indoor delivery, sending & collecting official documents, materials, packages , bulky items, etc,
• Keeps customers informed by forwarding notice of item availability, shipment date and method, and current status; answering questions.
• Responsible for contacting customers to verify delivery address.
• Responsible for picking up items and delivering them safely to customers on time.
• Responsible for collecting monies for bought items upon delivery to the customer.

Requirements / Skills / Qualifications

• A minimum of Secondary School Leaving Certificate and OND maximum.
• 1 - 2 years work experience.
• Proven experience as a dispatch rider or relevant position.
• Familiarity with relevant routes.
• Must enjoy motorcycling and be a skilled rider.
• Ability to communicate, read, and write.
• Ability to use the Google map very well.
• Honest and Energetic.
• Organizational and multitasking abilities
• Ability to work under pressure
• Have good numeracy skills for delivery and expenses records.
• Polite and able to get along with people.