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Customer Service OfficerTruPurpose Job Shop

a year6 Applicants
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Salary:60,000.00 (monthly)

job description - Customer Service Officer

  • Communicating with customers across various channels.
  • Acknowledging & resolving customer complaints.
  • Performing marketing activities from the office.
  • Cross-selling & up-selling products & services.
  • Ensuring customer satisfaction & ensuring professional customer support.


  • HND / Bachelor's Degree qualification in Marketing or it's equivalent, Public Administration, Mass Communication or Business Administration.
  • Must have 4 - 5 years relevant experience as a Customer Service Officer or a related role.
  • Female/Male
  • 28 - 40 years old
  • Married
  • Must reside at/around Moniya or Ojoo
  • Excellent communication skills
  • Fluent in Igbo (Hausa is an added advantage)
  • Customer service-oriented.
  • Proficiency with Microsoft Word, Microsoft Excel, & Microsoft PowerPoint.
  • Possessing sales skills (cross-selling & up-selling) is an advantage.
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