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Customer Service ManagerKSBC Resources

17 days2 Applicants
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job description - Customer Service Manager

  • The Customer Service Manager is responsible for providing outstanding customer service by leading and motivating their team and developing loyalty programs to increase customer satisfaction.
  • The goal is to keep the department running in an efficient and profitable manner, and to increase customer satisfaction, loyalty and retention by striving always to meet and exceed their expectations.

Requirements and Skills

  • B.Sc Degree in Business Administration or related field
  • Up to 10 years of relevant experience
  • Proven working experience as a Customer Service Manager, Retail Manager, Assistant Manager, or related position.
  • Strong client-facing and communication skills
  • Advanced troubleshooting and multi-tasking skills Excellent human relations and dress sense
  • Age: 35-50 years.
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About the company
KSBC Resources logo

Helping You Achieve Desired Corporate Objectives. We have collectively trained over 30,000 bank professionals in key functional knowledge areas of banking and finance

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