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Customer Account MangerCredPal

6 months1 Applicants
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job description - Customer Account Manger

What to Expect:

  • The Customer Account Manager(s) utilizes inbound and outbound telephone calls to achieve sales targets.
  • Your responsibilities include cross-selling or up-selling our products where possible, receiving incoming telephone calls and assisting with customer inquiries, as well as maintaining an accurate record of all calls made and received.
  • You should also be able to liaise with the appropriate departments to resolve customer complaints.


What You’ll Do

  • Sales conversion.
  • Calling existing and potential customers to persuade them to the company products and services.
  • Processing all customer requests accordingly.
  • Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
  • Developing and sustaining solid relationships with customers to encourage repeat business.
  • Using sales scripts proffered by the company to drive sales and respond to customer rejections.
  • Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
  • Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.


What You’ll Bring

  • HND / B.Sc Degree in Management Sciences or related field.
  • 1-2 years experience in telesales preferably in the financial services industry.
  • Proven work experience as a Sales Executive, Sales Associate or similar role.
  • Basic excel skills.
  • Track record of achieving sales quotas.
  • Excellent communication skills, capable of building trusting relationships.
  • Ability to perform in fast-paced environments.



  • Competitive remuneration
  • Medical coverage
  • Flexible work schedules(remote friendly) and an open and collaborative team environment.
  • Internal opportunities - we believe in growing our own!
  • Smart and engaging colleagues who’re invested in your growth
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About the company
CredPal  logo

We are a financial technology firm that has developed an innovative solution that allows businesses and individuals to buy anything and pay for it in installments.

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