Community ManagerOtiz Keepers

Our client, a disruptive Strategic Communications firm built in Africa but for the World, on a mission to help organizations and individuals discover their unique 'GIFT' and share it with the World through the Power of Storytelling, is seeking to expand her team by hiring competent persons to join her.

The ideal candidate will be responsible for managing and engaging with the organization's online community in a way that builds brand awareness. They will work cross-functionally with internal partners to understand business objectives in order to communicate effectively with customers.

Responsibilities

• To manage the growth and maintenance of our community. The purpose is to ensure that every member has a sense of belonging and ownership and that the community creates value for its members.
• To create a content strategy to announce and educate the community on new offerings.
• To moderate public activity in Communities consistently, implementing group guidelines and directing problems or concerns to the Executive Assistant.
• To Identify and forge relationships with social media influencers.
• To gather service and product feedback.
• To create a content strategy to announce and educate the community on new offerings.
• To Moderate public activity in Communities consistently implementing group guidelines and directing problems or concerns to the Executive Assistant.
• Work with social media managers to generate social content that will drive communications
• Plan social content and maintain a content calendar
• Monitor overall marketing strategy by overseeing social media campaigns

Qualifications

• You possess at least a B.SC. in relevant fields and other certifications.
• You possess the ability to create engaging content.
• You possess an understanding of social media marketing.
• You possess Public Relations / Business Development skills
• You possess Customer Relations experience.
• You possess strong copy-writing skills
• Strong written and verbal communication skills