job description - Commercial Operations Manager
- Ensure all systems operate smoothly and align with our quality standards
- Build processes that meet our business objectives and ensure compliance
- Maximize the efficiency of all commercial procedures and align with overall business procedures
- Establish commercial KPIs and conduct reviews
- Monitor daily operations and address potential issues when they arise.
Sales Commissions:
- Coordinate sales commissions review across channels (interdependent and complementary commission areas)
- Weekly calculation, validation, and administration of sales commissions across channels.
Planning:
- Coordinate centralized national territory planning, business review, and recruitment plans
- Coordinate with the HR department to ensure our hiring plans meet our business needs
- Budgeting, Budget Management, and Sales forecasting.
Business Intelligence:
- Manage In-country data dashboards (suggest improvements and linkages on channel consolidation)
- Coordinate and support data analytics on overall sales activities and processes (inter-face and linkages across channels)
- Monitor financial data and recommend solutions that will improve profitability
- Provide insights on company and competition trend analysis.
Inventory Management:
- Stock monitoring to determine minimum reorder level
- Stock movement and Stock depletion management.
Administration:
- Coordinate multi-channel administrative support across zones, including supervising zonal administrators and ensuring they are connected to the commercial analyst
- Take into account the needs of external and internal stakeholders and incorporate them into new strategic plans
- Conduct regular stakeholder meetings and manage commercial projects.
Leadership:
- Organize training sessions for the commercial division
- Coaching and supervision of Commercial Analysts.
Educational Qualifications
- Graduate Degree in relevant field
- Minimum of 10 years work experience
- Process development experience/capabilities
- Willingness to travel up to 50% of your time
- Use of Microsoft office
- Analytical and proactive behavior.
Desired Experience:
- Previous experience as a Business Operations Manager or in a similar role
- Experience in data analytics
- Sales and Marketing experience.
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Lumos offers clean and affordable solar power to a market of 1.3 billion potential customers who live off the electricity grid.Lumos enables people to replace hazardous and expensive kerosene generato